Assistance with setup, billing, workflow queries, technical issues.
- from 02:00 to 18:00
For complaints about servers managed by us or about our clients, please use the form below.
For all accounting queries, please email [email protected]
Customer service complaints
If you have a complaint about our Technical Support Service or Customer Care Department, please, let us know via e-mail: [email protected]
For any presale questions or cooperation requests, please, use the contact form or email [email protected].
For our Regular Clients
We provide a toll-free assistance by our highly-qualified technical support agents. We strive to help you and your websites with the majority of complicated cases.
Please, note, that for the purpose of improving the service quality and maintaining the highest level of data security, the tech support tries to avoid processing requests via phone or email/chat.
In order to contact us, please, use our ticket system in your control panel on our web-site, where you have to login first by using your account details.
It really helps us to identify your profile faster and to save the requests log for the future use as well.
You can find out more about the technical support service, read all the regulations and see the answers to frequently asked questions here.
- Physical address
- Registered office and postal address
Payment methodsAll payment
FASTVPS EESTI OÜ
Rakvere 8, 41532 Jõhvi
Ida-Virumaa, Eesti Vabariik