FASTCARE monitoring
Forget about sites unavailability because of a failed server, now we will take care of it for you! Daily and round-the-clock with the FASTCARE service.Has your server crashed? We will be the first to know! We will notify you and even restore its operation by ourselves (if you will, of course, allow it). Following the demands of our customers, we have developed the FASTCARE service — crash responsive dedicated servers and VPS monitoring with a response to inaccessibility of the server by our technical support engineers.
FASTCARE DEDICATED LITE
Server Diagnostics
Customer Notification
Determining the cause of the problem (if possible)
Performing a hardware reboot of the server (if this is the only way to solve the problem)
Restoring server functionality as part of the standard FASTVPS technical support service with the usual priority
Setup5.98
FASTCARE DEDICATED PRO
Server Diagnostics
Customer Notification
Determining the cause of the problem (if possible)
Performing all necessary work to restore server operation
Restore access to sites (if possible) with a higher priority
Prevention of new problems (if possible)
Providing a full incident report and recommendations for further server maintenance
Setup12.08
FASTCARE VPS LITE
Server Diagnostics
Customer Notification
Determining the cause of the problem (if possible)
Performing a reboot of the server (if this is the only way to solve the problem)
Restoring server functionality as part of the standard FASTVPS technical support service with the usual priority
Setup2.93
FASTCARE VPS PRO
Server Diagnostics
Customer Notification
Determining the cause of the problem (if possible)
Performing all necessary work to restore server operation
Restore access to sites (if possible) with a higher priority
Prevention of new problems (if possible)
Providing a full incident report and recommendations for further server maintenance
Setup5.98
As part of this service, we take the availability of your server and one specific site on it under our control. If our monitoring system detects a problem, we will notify you about the incedent, and, depending on the chosen plan, we will take steps to troubleshoot.
To activate the FASTCARE service, you must have at least one active physical dedicated server or VPS.
To activate the FASTCARE service, you must have at least one active physical dedicated server or VPS.