When creating a billing account, you need to specify your email and cell phone number.
Why your email is needed:
The email you used during registration is the login name you will use to log in to your user account.
What kind of notifications will you send to my email address?
We will send you notifications about new answers in tickets, maintenance announcement messages, reminders about overdue invoices, service renewal, and new orders. You will also use your email to reset the password and receive important updates about the services you are using.
Why your cell phone number is needed:
You will mostly use your cell phone number to confirm potentially destructive actions and verify your identity.
Your cell phone number will give us a channel to contact you in an emergency. If any issues arise, you will be able to make informed decisions even if you are offline.